Genesys Cloud Engineer

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Genesys Cloud Software Engineer who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

What will help you succeed:

• 5+ years of experience developing solutions in Genesys Cloud, including Architect flows and API-based integrations.
• At least 2 years of experience leading large-scale contact center initiatives and managing multiple stakeholders in enterprise environments.
• Solid knowledge of REST APIs, cloud infrastructure concepts (AWS), security ...