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FX Customer Support Team Lead

EBR

sydney, nsw, australia, New South Wales, Australia Full-Time June 16, 2026
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Vacancy Description

Our client is a rapidly expanding Australian financial services firm providing online forex trading to retails and institutional clients from all over the world. You will have a great opportunity to share your passion for providing an interactive and client-friendly Forex experience with a team of family friendly and supportive individuals. In addition, if you are interested in technological innovations, this is definitely your ideal work environment!

Your responsibilities

  • Following account opening processes
  • Handling clients' deposits and withdrawals to ensure timely processes
  • Responding promptly to any queries that the clients have on the website's live chat, over email or phone
  • Answering any inbound phone calls, identify customer’s needs and directing the query accordingly
  • Maintaining a friendly, professional and helpful attitude towards customers at all times

    • Requirements for the role

  • At least 3 years of exp...

    • Ready to Apply?

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    Vacancy Details

    Location sydney, nsw, australia, New South Wales
    Country Australia
    Type Full-Time
    Category Information and Record Clerks
    Posted June 16, 2026

    About EBR

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    EBR

    sydney, nsw, australia, Australia

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