Full-Time Student Accounts Specialist

Reporting directly to the Director of the Bursar Office, the Student Accounts Specialist is
responsible for providing comprehensive support for student account operations, including
account analysis, billing, cashiering, and customer service. This position serves as a
primary point of contact for students, faculty, staff, and external partners regarding student
account inquiries, payment processing, and workforce or third-party billing. The role
ensures accuracy, compliance, and timely resolution of account-related matters across
assigned campuses.

FLSA: Nonexempt

Supervision Received: Director of the Bursar Office

Student Account Management & Customer Service
• Serve as a primary contact for student account inquiries, providing detailed
guidance to students, faculty, staff, and external partners via phone, email, and in person
communication.
• Research, analyze, and resolve complex student account issues, including tu...