Fulfillment Ops & Escalations Specialist

Shopee is seeking a detail-oriented Seller Support Specialist in Manila to ensure smooth resolutions of operational and logistical issues for FBS sellers. The role requires processing inquiries, monitoring performance, and improving processes to enhance seller support.

The candidate must possess a Bachelor’s degree, ideally have 1-3 years of relevant experience, and demonstrate strong problem-solving skills along with proficiency in Excel. This position is vital in liaising with various departments to drive operational excellence.