Front-End Customer Service Manager

Drive exceptional customer service as a Customer Service Manager. Your focus will be on managing front-end operations to create a welcoming shopping experience and ensure adherence to regulatory standards.
As the Customer Service Manager, you will oversee all front-end associates, coordinate training, and address both customer and team concerns. Your role will ensure that transactions are conducted efficiently while complying with company guidelines. Additionally, you will champion company initiatives and enhance the effectiveness of the service team.
Key Responsibilities:
• Ensure compliance with all safety and operational standards
• Resolve customer and associate issues promptly
• Monitor staff coverage and manage breaks accordingly
• Train team members on systems and procedures
• Oversee all transaction processes for accuracy
Requirements:
• Candidates must be at least 16 years old
• Previous experience in retail or customer service preferred
• Stro...