Front Desk Agent

**Additional Information**
**Job Number** 25064744
**Job Category** Rooms & Guest Services Operations
**Location** No.1, Lane 7688 Hu Nan Road, Shanghai, Shanghai, China, 201314
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Set up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply gue...