Founding Enterprise Customer Success Manager

About Chatbase

Chatbase is the AI agent platform powering millions of customer conversations for 13,000+ of the most recognizable brands and companies across the world.

We launched in 2023 shortly after ChatGPT, and established ourselves as the most popular Retrieval-Augmented Generation (RAG) chatbot on the market. Today, Chatbase is a comprehensive AI agent platform used by modern support, marketing, and sales teams.

We're bootstrapped, profitable, and recently crossed $10M ARR. There is no better time to join.

How we work

• High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves.
• Critical feedback is a gift. We give feedback directly and receive it without ego. Don't take it personally. It's how we get better.
• Customer‑obsessed. We make an effort to talk to all our customers and relentles...