Forecasting Analyst, Workforce Planning

Qualfon Philippines is looking for a highly analytical Forecasting Analyst to join our Workforce Management team. This is a full-time position based in the Philippines, responsible for developing accurate contact volume and staffing forecasts to support operational planning and business decision-making.

The ideal candidate should have strong forecasting skills, experience in contact center environments, and proficiency in analytics tools like Excel and SQL. Join us to shape effective workforce strategies!