Field Engineer L2

We are looking for the applicant who To provide technical support; answering support queries either onsite or via phone or email. - To take ownership of user problems and be proactive when dealing with user issues. - To log all calls on the call logging system and maintain full documentation. - Respond to enquiries from clients and help them resolve any hardware or software problems. - Support users in the use of Computer equipment by providing necessary training and advice. - Troubleshooting & Problem Solving of Workstation related problems - Maintaining Asset Register of all IT equipment in IS Workshop and Department - Implement, managing and maintaining Workstations - Implementing & Support of MS O365 products - Installation and Support of Network & Local Printers - Required to work long hours from time to time - Videoconference experience support can be a good plus Essential skills Minimum 2 years hands on experience as deskside/Onsite support/local IT eng...