Vacancy Description
Responsibilities
- Customer Support & Issue Resolution
- Provide on-site and remote technical support to customers
- Troubleshoot equipment, application, and process-related issues
- Project Management & Coordination
- Coordinate project activities between customers and internal teams (R&D, Production, Sales)
- Support project timelines, deliverables, and milestones
- Technical Training & Enablement
- Conduct technical training sessions for customers and internal stakeholders
- Prepare training materials, user manuals, and application guides
- Market Research & Feedback
- Gather customer feedback on product performance and requirements
- Provide insights to internal teams for product improvement and development
- Monitor industry trends and competitor activities
- Customer-Side Sampl...
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