Vacancy Description
Roles & Responsibilities
- Supervise daily operations of the restaurant, café, or food outlet.
- Lead and coordinate service staff during operating hours.
- Ensure high standards of customer service and customer satisfaction.
- Train new employees on service procedures, hygiene, and company standards.
- Prepare staff duty rosters and manage attendance.
- Monitor cleanliness, food safety, and workplace hygiene standards.
- Handle customer inquiries, complaints, and service recovery professionally.
- Assist in inventory control, stock ordering, and supply monitoring.
- Coordinate with kitchen staff to ensure smooth food preparation and service.
- Ensure compliance with company policies and Singapore food safety regulations.
- Monitor sales performance and assist management in achieving operational targets.
- Support opening and closing procedures of the outlet.
- Prepare daily operational rep...
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