Facilities Solutions Manager

Objective:

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support - including training, guidance with starting new clients, inspections of contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and contractors. Additional responsibilities include contracts, procuring supplies for clients, selling/coordinating additional maintenance services to clients, and ensuring high client satisfaction.


Essential Functions:


+ Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide services, and consumable supply products.

+ Formulate and manage an effective service strategy and schedule tailored to each client.

+ Negotiate and enter into agreeme...