Expert Technical Communicator in Mining

Join Toromont Cat as a Technical Communicator specializing in Mining Technology. This full-time position is key in supporting our technicians with top-tier technical knowledge for Caterpillar products.
Your responsibilities will encompass providing vital technical support to our mining service teams, conducting root cause analysis, and drafting technical reports. Engage in continuous learning and leverage your expertise in a dynamic environment focused on safety and product excellence.
Key Responsibilities:
• Provide technical insights to support service operations
• Liaise directly with Caterpillar for product problem resolution
• Perform detailed failure analysis and reporting
• Offer ongoing technical guidance to technicians
• Update product knowledge regularly and assist on special projects
Requirements:
• 5+ years of heavy equipment repair and diagnostics experience
• Familiarity with Caterpillar Mining products is ideal
• Bilingual communication s...