Executive - Soft Services

We are seeking an experienced executive in Soft Services to oversee and manage soft services operations within our Facilities Management portfolio. The ideal candidate will have proven expertise in managing multiple soft service functions, vendor coordination, client satisfaction, and compliance with service level agreements (SLAs) in a corporate or mixed-use FM environment.

• Manage day‑to‑day operations of all soft services across assigned sites.
• Monitor service delivery for housekeeping, pest control, waste management, landscaping, and support services.
• Support inventory control of soft service consumables and cost optimisation.
• Maintain cleanliness standards aligned with client and regulatory requirements.
• Ensure contracted services are delivered in line with agreed SLAs and KPIs.
• Supervise site supervisors and service staff across soft service functions to ensure proper manpower deployment.
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