Executive, Client Support (KL)

Executive, Client Support

Location: Kuala Lumpur, Malaysia (Hybrid)

Department: Client Management

We are partnering with a fast-growing financial technology firm that provides cross-border payments, FX, and transaction solutions to businesses globally. The company is seeking a proactive and client-focused professional to join their Client Management team in Kuala Lumpur.

Key Responsibilities

• Identify opportunities related to fiat currency transactions, remittance, and payment services.
• Support growth initiatives by identifying upsell and expansion opportunities within existing client accounts.
• Manage relationships with payment service providers to optimise operational efficiency and revenue opportunities.
• Escalate and collaborate with the Sales team when strategic or complex opportunities arise.
• Handle accurate administration and onboarding support for Value Transfer Service ...