Vacancy Description
About the job EUC Specialist
Job Description:
- Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met
- Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune
- Performing monthly Windows machine patching and application deployments using SCCM 2012
- Microsoft server 2012 and 2016 administration. Active Directory skills and experience
- Performing Server health checks and group policy administration
- Provide support for MS Exchange Server 2013
- Azure Active directory administration
- Management of Konica Minolta printers via YSOFT and troubleshooting printer issues
- Incidents, service requests and change management using BMC Remedy force tool
- Knowledge on Service Now ITSM Platform
- Timely and professional follow up on all calls, Quick identification, and control of high ...
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