Vacancy Description
We are representing our client (A Systems Solution Provider) to look for an experienced Voice engineer to complement their existing team.
Responsibilities
- Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation, maintenance, and management of the NICE voice recording system.
- Operations and Maintenance Services for Avaya Enterprise Telephony Systems, Unified Comms and Contact Centre Solutions.
- Operations and Maintenance Services
- Provide maintenance support to clients.
- Manage Service Desk ticketing.
- Provide technical assistance and support via phone, email or onsite.
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
- Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same.
- Perform preventive maintenanc...
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Submit your application for ENGINEER – APPLICATIONS (VOICE) at Upper Spring Consulting
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