Endpoint Management Support Engineer

Join as an Endpoint Management L2 Support Engineer and manage, maintain and support Windows endpoint environments for customers in a regulated financial services setting. Serve as the primary escalation point for endpoint-related incidents and own day-to-day operations across SCCM, Intune, OS imaging, patching and software release management.

Responsibilities

• Triage and resolve L2 escalations for Windows 10/11 desktops, laptops and Citrix VDI sessions
• Administer and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM) including client health, boundaries and reporting
• Manage Microsoft Intune co‑management and standalone enrollment for compliance and device lifecycle
• Build, maintain and version‑control Windows OS images using MDT, SCCM OSD or Autopilot
• Own the monthly Windows patching cycle including evaluation, deployment, compliance reporting and rollback
• Manage third‑party application patching using SCCM ...