ECCO Supply Service Representative Role

Become a vital part of ECCO Supply as a Service Representative. Deliver expert technical assistance and training for HVAC equipment to improve customer outcomes.
In the Distributor Service Representative role, you will be instrumental in ensuring customers receive the necessary training and support for equipment installation and service. This is an opportunity to leverage your sales experience while enhancing the operational capabilities of our clients. You'll collaborate with ECCO employees and develop training materials, all while maintaining high-quality relationships with customers and vendors.
Key Responsibilities:
• Troubleshoot and resolve customer operational issues
• Prepare materials for training sessions and demos
• Support the introduction of new products and lines
• Foster excellent relationships with customers
• Process warranty claims to enhance satisfaction
Requirements:
• 3+ years of sales experience in building materials
• Strong verbal a...