E-Commerce Training & QA Lead

FinCom Technologies is looking for a Training and Quality Lead located in Quezon City, Philippines. This role involves overseeing training programs and quality assurance processes to improve customer service performance. The ideal candidate should have 3-5 years of experience in Training, QA, or Customer Service Operations, particularly in the e-commerce or BPO industry. Responsibilities include developing training programs, conducting quality evaluations, and ensuring compliance with service standards.
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