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E‑Commerce Support Advocate — Shopify & Subscriptions

Keen

cape town, western cape, South-Africa Full-time June 11, 2026
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Vacancy Description

A customer support company is seeking Customer Support Advocates to assist a fast-growing U.S.-based eCommerce brand. This role, based in Cape Town, requires managing customer inquiries across various channels while maintaining high service standards. Candidates should have 2-4 years in customer support and experience with Shopify or similar platforms. Benefits include competitive base salary, bonuses, and a professional development budget. Opportunities for career growth into specialized roles are available.
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