E-Commerce Operations Specialist

Responsibilities

• Develop and implement e-commerce activities and strategies to drive awareness, customer acquisition, engagement, and revenue.
• Monitor and analyze sales trends to identify new opportunities and challenges.
• Manage product listings, including writing product descriptions, updating pricing information, and managing inventory.
• Handle online marketing efforts, including email campaigns, social media outreach, and search engine optimization (SEO).
• Test website functionality and improve user interface and experience.
• Resolve any issues related to website performance, functionality, and customer experience.
• Collaborate with the marketing team to develop promotional initiatives and campaigns.
• Coordinate with the customer service team to handle customer inquiries and resolve e-commerce-related issues.
• Stay up-to-date with technological advancements and e-commerce trends.