Vacancy Description
Collaboration
- Collaborates and communicates with domain BPOs, BPEs, KBUs, and EU’s.
- Collaborates with OIM team and member of Design Authority.
- Collaborates with OEA Data, Infrastructure & Integrations team and OOO Technical solution managers to ensure technical landscape adheres to standards.
Application Support & Maintenance
- Proactively assesses the technical landscape and ensures processes/integrations are optimally configured.
- Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and/or creates proposed solutions to address incidents/problems.
- Key member of the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager.
- Attends service calls with support partner to provide guidance on technical issues.
- Joins Oracle support sessions to actively influence Oracle product development and thereby improv...
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