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DSD Dispatcher

ICEE

La Vergne, Tennessee, United States Full Time June 18, 2026
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Vacancy Description

Job Details

Description

Overview of Job Responsibilities:


ICEE DSD Dispatcher is required to be quick at multi-tasking. Must have the ability to retain information given. Must be able to work in a fast-paced environment and work as a team player. Ability to handle high call volumes from field personnel daily.


Strong organizational skills. Strong follow-up skills. Must type 45 wpm. Must have previous dispatching background in routing and mapping.


Essential Functions:

  • Run daily reports for area Service Managers

  • Routing and scheduling of multiple Field Personnel daily

  • Handling priority accounts and managing work volume in each area

  • Calling Customers every day with updates and ETA’s

  • Updating Field Managers daily with new calls and priority calls that come in

  • Communicating to Field Personnel constantly on phones, email, & PDA

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