Vacancy Description
Job Description:
Key Responsibilities:
Monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changesMaintain documentation of driver detention time to ensure accurate, on-time payMaintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirementsSupport other team members as neededCommunicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivityManag...
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