Director, Global Technical Support & Customer Experience

Dexcom Philippines is looking for a Technical Support Supervisor to lead a dynamic support team. You will manage customer interactions, develop performance objectives, and provide training and coaching. Ideal candidates should have a Bachelor's Degree and 5-8 years of people management experience in a high call volume environment, along with strong interpersonal and emotional intelligence skills. The role includes ensuring high-quality customer service and improving processes through collaboration across departments.
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