Digital Incident & API Reliability Lead

Globe Telecom is looking for a dedicated professional to oversee the reliability and performance of digital channels and APIs. The role involves managing day-to-day operations, proactive monitoring, and incident management. Ideal candidates will have at least 2 years of experience in mobile and web application support, advanced API knowledge, and proficiency with monitoring tools. This position emphasizes collaboration with cross-functional teams to ensure optimal service performance and customer experience.
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