Desktop Support Technician 2

Summary of Position:

Provide service and support to university-owned, faculty, staff, and student privately-owned computing devices while providing a fresh perspective of support strategies and troubleshooting methods. Utilize different skill sets to diagnose hardware and software related problems on a variety of devices. Ensure that all repair work is performed safely and accurately to improve the longevity and usability of the equipment for the benefit of the university. Provide additional support to the Walk-Up and Desktop areas as needed. Position Type:
Staff Required Education:
High School Diploma or GED equivalency. Required Work Experience:
Three years of work experience in a computer-related support position. Required Licenses and Certifications:
A valid driver’s license.
CompTIA A+ certification required within 90 days of employment.

Physical Demands:

Office Environment

Bending