Desktop Support Officer

 or About the Organisation
Join a national, mission‑driven Not‑for‑Profit (NFP) delivering business‑critical technology services. This is not a typical MSP—there’s stability, meaningful work, and a genuine commitment to treating people like individuals, not numbers.
  
What you’ll get

• Clear pathway into broader Infrastructure / Cloud roles
• Exposure to enterprise environments and senior stakeholders
• A team where you’ll actually be given the space to learn, improve, and step up
• Flexibility and a culture built around accountability and trust

About the role
 
Yes, you’ll handle devices, troubleshooting, and platforms — but the real value here is how you engage with people. You’ll be the go-to for senior stakeholders and VIP users, so your ability to build trust, communicate clearly, and st...