Desktop Support Analyst

Description
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.


Key Responsibilities:

+ Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.

+ Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.

+ Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to...