Design Thinking Lead — Transform Telco Experiences

A leading telecommunications provider in Singapore is seeking a Design Thinking Manager to lead projects that transform customer and employee experiences. This role requires extensive experience in service design, UX, and product innovation within complex industries. The ideal candidate will have strong facilitation skills and a bias for action, comfortable navigating both frontline operations and executive dialogues. The position offers autonomy in shaping innovation and a flexible work culture focused on output.
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