Deals Desk Supervisor

Job Overview

Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral) is hiring a Deals Desk Supervisor.

Responsibilities

• Lead, mentor, and develop a team of Deal Desk Analysts, fostering a high-performance and collaborative environment.
• Manage daily Deal Desk operations, including workload distribution, prioritization of requests, and adherence to service level agreements (SLAs).
• Conduct regular performance reviews, provide constructive feedback, and identify training needs for the team.
• Assist with onboarding of new Deal Desk Analysts, ensuring they are proficient in company policies, systems, and deal processes.

• Oversee the review, structuring, and approval of complex and non-standard deals, ensuring compliance with company policies, pricing guidelines, and revenue recognition princ...