Data Center Site Operations Specialist - Davao (ST Telemedia GDC)

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Manages and services large scale 'in-country' data center infrastructure and facilities to ensure 24x7 operations in rotating shifts. Proactive coordination and escalation related to site operational issues and client’s requirements ensuring great customer experience at all times while also taking guidance and complying to STT GDC GDCO policies and standards.

Responsibilities

• Support and ensure smooth 24x7 running of the operations in the 'in-country' data center.
• Acts as Level 1 escalation point by overseeing and resolving all onsite operational incidents and major issues, respond & perform remote requests within SLA.
• Understands the M&E, security, network and plumbing systems of the building, critica...