Vacancy Description
Responsibilities
- Provide support for the IT infrastructure components like firewalls, end-point protection, network switches, log collector, windows/linux system etc.
- Manage fault rectification process, and troubleshoot hardware and software technical problems using a range of diagnostic utility tools
- Work closely with product vendor to ensure customer infrastructure is in good condition
- Manage patching process and maintain the components, e.g. monitor, evaluate, test, and apply critical patches to operating systems, applications, etc.
- Perform periodic preventive maintenance to relevant equipment
- Willing to be on 24x7 standby
- Knowledge in Network or Network Security such as Firewall
- Good troubleshooting and problem-solving skill
- Knowledge in Linux is preferred
- Basic knowledge of virtualization and system is preferred
- Relevant work experie...
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