CX Technology & AI Lead

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.

What you will do:

• System Administration & Optimization: Administer and optimize key GTM platforms (e.g., Salesforce, Marketo, Outreach, Gainsight), ensuring data integrity, system scalability, and user adoption.
• Strategic Planning & Roadmapping: Collaborate with GTM leadership to define system requirements, evaluate new technologies, and develop a strategic roadmap for GTM systems to align with business objectives.
• Integration & Data Flow Management: Design, implement, and maintain integrations between various GTM systems and other busin...