CX, Staff Forward Deployed Engineer

An Overview Of This Role

As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands‑on engineering. This role is focused on strategic accounts in the APJ region, helping customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self‑managed, regulated, and constrained deployments.

You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI‑enabled workflows. This is not a traditional consulting role centered on one‑off delivery; instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution.

Some Examples Of Our Projects

• Building a regulated‑en...