Customer Support Specialist

Customer Support Executive – International Voice Process

Location:

Kolkata – Bidhan Nagar, Sector 5

Salary:
₹265,500 Annual CTC
₹22,000 Monthly CTC

Job Summary:
We are hiring Customer Support Executives for our International Voice Process. The role involves handling customer queries, providing resolutions, and ensuring a smooth customer experience through effective communication.

Roles & Responsibilities:
• Handle inbound/outbound customer calls professionally
• Resolve customer queries and complaints effectively
• Maintain quality standards and customer satisfaction
• Provide accurate information to customers
• Follow company guidelines and process protocols

Eligibility Criteria:
• HSC/Graduate candidates can apply
• Freshers are welcome
• Good English communication skills required
• Basic computer knowledge preferred
• Comfortable with rotational shifts

Shift & Working Details:
• ...