Customer Support Representative- Onsite Phx

Job#: 3033726

Job Description:

Location: Scottsdale, Arizona (Onsite)

Employment Type: Contract to Perm

The Technical Support Representative provides multi-channel support to customers across phone, email, and chat. This role requires technical aptitude, the ability to troubleshoot within the organization’s training platform and cloud environments, and the capacity to manage high-volume inbound cases while maintaining exceptional service quality. A significant portion of daily volume involves assisting users with course enrollment, certification needs, and access to training materials.