Customer Support Executive

Urgent Hiring Must know to speak fluent english. Shifts - Day Shifts for Females Rotational Shifts for Males 6 days working 1 rotational weekoff Salary 1.56 LPA to 2.2 LPA What are we looking for:- Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Contact - 7667499087