Vacancy Description
This is for overseas hiring. The position is based in Yerevan, Armenia. The successful candidate will need to relocate to Yerevan, Armenia.
Job description
- Handles and resolves customers’ issues via emails, online chatting tools, and phones (inbound and outbound).
- Guarantees an unparalleled Customer Service experience and preserve the image of the company since they are the first line of communication within the customers.
- Can provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims conversions and brand turnover.
- Accomplish targets in terms of handling time, priority set within the department, and any SLA provided.
- Provides Quality and accurate Service.
- Escalates issues to specific superior/s
- Follows instructions and help Supervisor and Senior CS
- Gathers shift and daily date makes a re...
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