Customer Support Associate

Summary

Shape the Future of Hospitality Support at Amadeus!

Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher. Our award‑winning Customer Support team provides first‑line assistance to a worldwide network of hotels ensuring smooth operations and outstanding service every day.

Job Title

Customer Support Associate

Your Main Responsibilities

• Deliver clear, professional, and timely support to our global customers via verbal and written communication.
• Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction.
• Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization.
• Collaborate across departments to manage escala...