Customer Support Analyst: Tech Help & Solutions

Korn Ferry is seeking an Analyst to join their customer support group in Manila, Philippines. This role involves providing functional and technical support via telephone and email as well as collaborating with various teams to resolve customer issues. Responsibilities include guiding clients, enhancing customer satisfaction, and documenting product issues. Ideal candidates should have a strong background in customer support and excellent problem-solving skills. A commitment to fostering client relationships and a positive mindset are essential for success in this position.
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