Customer Success Team Lead - Growth & Retention

Dynata is seeking a Customer Care Manager in the Philippines to lead a team of Customer Care Specialists. This role involves overseeing the customer lifecycle from onboarding to renewal, ensuring clients achieve success while meeting performance goals.

The ideal candidate will have over 5 years of experience in customer success or sales management, a proven track record in driving retention and growth, and strong leadership skills. Join us to foster a culture of excellence and accountability.