Customer Success Specialist

We are looking for an enthusiastic, technically minded and very personable member to join our Customer Success team in the role of Customer Success Specialist. Your role will involve interacting with Airbnb hosts, vacation rental property managers, and leaders in the hotel industry. As a Customer Success Specialist, your main objective will be to help maintain strong customer relationships, by helping them troubleshoot issues as well as helping them through the onboarding process.

Job Details:

Customer Success Specialist
Work from home

Possible shifts:

Monday to Friday | 8 AM to 5 PM (Manila time)

Thursday to Monday | 8 AM to 5 PM (Manila time)

*Following Local Holidays

Training Schedule:

For training, you will be sent to CANADA to train in person with the client.

*We would prefer people who have active passports.

Responsibilities:

● Execute daily customer support operations incl...