Customer Success Specialist: Brand Champion & Solutions

Teleperformance is seeking a Customer Success Specialist in Malaysia to handle customer inquiries and support online orders. This role requires a Bachelor's Degree or at least a Diploma, along with B2 level English proficiency. The CSS must maintain professional communication and assist in safeguarding customer data.

Responsibilities include processing orders through phone and email, identifying customer issues, and ensuring a positive experience to enhance brand loyalty. Passion for communication and customer service is essential.