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Customer Success Representative

Userful

Calgary, Alberta, Canada Full-time March 23, 2026
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Vacancy Description

The Opportunity

We’re looking for a part-time Customer Success Representative to support our Customer Success and Sales teams. This is a no-experience-required role designed for a student who is curious about SaaS, customer relationships, and how customer-facing teams collaborate to support customers.

You’ll learn by doing - supporting customer communications, helping with renewals and account organization, and partnering with experienced Account Executives, Sales Engineers, and Technical Support. You’ll be coached closely and given increasing responsibility over time. 

Role Details

This role is ideal for a student studying Marketing, Business, Communications, or a related field who wants hands-on experience in a B2B / SaaS environment.

  • Part-time (24 hours per week)

  • Hybrid position

  • Flexible hours to accommodate a student schedule

  • Ideally available to work from our downtown office for a hal...

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