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Customer Success Manager

Sollu

Mumbai, Maharashtra, India Full-time June 15, 2026
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Vacancy Description

We’re Hiring — Customer Success Manager

At

Sollu , we’re transforming how hospitals and clinics connect with their patients through

AI-powered communication & engagement tools .
We work with healthcare providers, helping them

reduce no-shows, boost patient appointments, and deliver smarter care experiences

— and we are growing fast!

Experience:

2–6 yrs in Customer Success / Account Management (SaaS or HealthTech preferred)

What you’ll do:
Own relationships with hospitals & clinics — onboarding, training, adoption & renewals
Help clients use our products to

improve patient communication, patient engagement & ROI
Drive usage, upsell new modules & identify growth opportunities
Partner with Product & Tech teams to solve customer needs
Be the trusted advisor for hospital administrators & CXOs

You should have:
Strong communication skills
Bachelor's degree
Strong client managem...

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