Customer Success Advocate: Elevate Support & Experience

Teleperformance is seeking a Customer Success Specialist (CSS) to manage customer support via phone and email in Sabah, Malaysia. The role requires a Bachelor's degree or Diploma along with B2 level English proficiency. A minimum of 6 months customer support experience is preferred. Responsibilities include assisting customers with online orders, ensuring data confidentiality, and maintaining high service quality. Passion for communication and active listening skills are key to success in this position.
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