Customer Solutions Operations Leader — Call Center Excellence

Asurion is looking for a Manager of Call Center Operations in Cebu City. In this role, you will lead a team of Supervisors to enhance customer satisfaction, improve processes, and ensure operational efficiency.

The ideal candidate will have 5-8 years of call center experience, with at least 2-3 years in a managerial role. Key responsibilities include driving sales, managing metrics, and fostering a cooperative team environment.

Asurion offers competitive pay, health benefits, and ongoing training.