Customer Solutions Manager, AWS Global Nonprofit Business

Are you passionate about helping mission-driven organizations harness the power of cloud technology and AI to amplify their impact? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our Nonprofits team. In this role, you will serve as a trusted advisor to nonprofit organizations navigating their cloud adoption and AI transformation journey — helping them translate their missions into measurable outcomes through modern cloud solutions.

As a CSM in the AWS Worldwide Public Sector (WWPS) Nonprofit division, you will guide nonprofit customers through multi-year cloud adoption, migration, modernization, and AI transformation initiatives. You will work backwards from customer goals — whether that's deploying agentic AI workflows to automate donor engagement, building generative AI-powered grant writing assistants, modernizing data platforms to fuel AI/ML insights, or accelerating research with intelligent automation — and drive execution across AWS team...